Medical Office Procedures

The Medical Office Procedures certificate course will allow you to learn the basics about managing the front office of a medical practice, clinic or other healthcare setting. You will learn about legal and ethical issues, professionalism, communications, and common office procedures. This course is perfect if you are currently working in a medical office setting and want to cross-train or refresh your skills. After completing the Medical Office Procedures course, you will be well-versed on the latest administrative office trends and patient privacy issues. You will even receive training on leading medical office billing and practice management software, as well as improve your typing speed and accuracy.

  • Prerequisite: High School or General Equivalency Diploma
  • Study Method: Online study guides and exams
  • Program Length: Completion time ranges from 4-12 months. Students must satisfy all academic and financial obligations to graduate from their program.

Student Satisfaction: 94%

Medical Office Procedures Curriculum

Click here for a Program Outline

View Curriculum Details

Unit 1: Blackstone's Skills for Success

  • Discover How You Learn
  • Find a Place to Study
  • Learn How to Study

Unit 2: Introduction to Computers, Keyboarding, and Office Technology

  • Introduction to Computers
  • Keyboarding
  • The Internet
  • Other Types of Office Technology

Unit 3: Administrative Medical Assisting 1

  • Becoming a Successful Student
  • The Healthcare Industry
  • The Medical Assisting Profession
  • Professional Behavior in the Workplace
  • Medicine and Ethics
  • Interpersonal Skills
  • Medicine and Law

Unit 4: Administrative Medical Assisting 2

  • Computer Concepts
  • Telephone Techniques
  • Scheduling Appointments
  • Patient Reception and Processing
  • Office Environment and Daily Operations
  • Written Communications and Mail Processing
  • Medical Records Management
  • Health Information Management
  • Privacy in the Physician's Office

Unit 5: Administrative Medical Assisting 3

  • Basics of Diagnostic Coding
  • Basics of Procedural Coding
  • Basics of Health Insurance
  • The Health Insurance Claim Form
  • Professional Fees, Billing, and Collecting

Unit 6: Administrative Medical Assisting 4

  • Banking Services and Procedures
  • Management of Practice Finances
  • Medical Practice Management and Human Resources
  • Medical Practice Marketing and Customer Service
  • Assisting with Medical Emergencies
  • Career Development and Life Skills

Unit 7: Medical Office Practice 1

  • Introduction to Health Information Technology and Medical Billing
  • Introduction to Medisoft
  • Scheduling
  • Entering Patient Information
  • Working with Cases

Unit 8: Medical Office Practice 2

  • Entering Charge Transactions and Patient Payments
  • Creating Claims
  • Posting Payments and Creating Patient Statements
  • Creating Reports
  • Collections in the Medical Office

Unit 9: Medical Office Practice 3

  • Appointments and Registration
  • Cases, Transactions, and Claims
  • Reports and Collections
  • Putting it all Together


Medical Office Procedures Course Materials

Blackstone makes it easy for you to complete the Medical Office Procedures course by providing all of the materials needed. See further details below:

Medical Office Procedures

  • Blackstone's Skills for Success  - Study Unit
  • Introduction to Computers, Keyboarding and Office Technology-  Study Unit
  • Administrative Medical Assisting 1 - 4 - Study Units
  • Medical Office Practice 1-3 - Study Units
  • Kinn's The Administrative Medical Assistant - E-textbook
  • Computers in the Medical Office - E Textbook
  • Blackstone's Typing Tutor


Access to Blackstone’s Online Student Center

New Online Student Center

You will gain unlimited access to Blackstone's Online Student Center, where you can download your Study Guides, take exams and receive instantaneous Grade Reports, chat real-time with other students, participate in online discussions, and receive news about Blackstone.

In addition, Blackstone will also provide you with:

Thorough Testing

Each course offers graded examinations to assist Blackstone in assessing a student’s understanding of the concepts taught. In addition, there are many self-checks throughout the program to evaluate your progress.


Students will receive an official transcript and a certificate upon successful completion of the course in which they are enrolled. A copy of their transcript will also be on permanent file with Blackstone and is available for a nominal fee.

Ample Time

Students have up to twelve months to complete the course. If additional time is needed, a six-month extension can be purchased for $75.00.

Instant Grading

Immediate feedback is provided for all exams submitted through the Online Student Center—you will receive an electronic grade report instantly!


Your success in our certificate course is important to us! Any time you need assistance, please contact us. We are available to assist you with any questions or concerns you may encounter during your training.

Affordable Tuition

Our low tuition cost covers the entire course selected, including: course materials, exam evaluation services, access to the Online Student Center, and your certificate upon graduation!

Financial Assistance

Blackstone’s financial assistance programs include sponsorship, interest-free financing with low monthly payments.

All tuition plans are interest FREE! Choose affordable education on your terms. Speak with an Admissions Advisor at 1-800-826-9228 or enroll online now.

Medical Office Procedures Tuition

Blackstone Career Institute makes it easy for you to receive a quality education at an affordable cost. Choose the payment plan that best fits your budget and get started today!

Available Payment Plans

1. You can choose to pay the $649.00 tuition in full or;

2. We offer a payment plan with a 100% approval rate for our courses—you will pay a $59.00 down payment & 10 monthly payments of $59.00.

*International, HI, and AK students Click Here*

International Student Policy:

International, Alaskan, Hawaiian and Canadian students are required to participate under the full payment plan only. There is an additional charge for shipping/handling of all materials. Please refer to the International Training page for requirements or call (800) 826-9228 prior to enrollment. AK, HI, Canadian and international students may be required to pay extra duties required by customs authorities at the time of receipt of study material.)

All tuition plans are interest FREE! Choose affordable education on your terms. Speak with an Admissions Advisor at 1-800-826-9228 or enroll online now.