Blackstone Career Institute Faculty & Staff
Faculty and Staff

Working to help you succeed.

The success of our programs revolves around meeting our mission to provide quality, relevant and affordable distance education programs that focus on the knowledge and skills needed for entry-level careers, professional development or personal goals. Our faculty, administration, and staff consist of qualified individuals working together to support our mission.

Administration

Kevin J. McCloskey

President, CEO

Kevin J. McCloskey is the President of Direct Learning Systems, Inc. (DLS), a Lehigh Valley, Pennsylvania–based distance education publishing and services company he founded in 1999. Under his leadership, DLS owns and operates Blackstone Career Institute (BCI), licensed by the Pennsylvania Department of Education, State Board of Private Licensed Schools, and MGS Trade School (MGS), approved by the Delaware Department of Education. Both institutions deliver comprehensive Internet-based distance learning curricula and are accredited by the Distance Education Accrediting Commission (DEAC), a nationally recognized accrediting agency for distance education, as well as the Middle States Commission on Secondary Schools.

In addition to BCI and MGS, DLS also owns and manages The Institute of Children’s Literature, The Institute for Writers, and 123ce.com, further broadening its portfolio in online education and professional development.

Prior to founding DLS, Kevin accumulated over 15 years of senior management experience. He served as Vice Chairman and Managing Partner of NLKK, Inc., the former operator of Keystone School—an Internet-based, nationally accredited secondary school owned by K12/Stride, Inc., with an annual enrollment exceeding 15,000 students. In 2000, Kevin successfully negotiated the sale of NLKK, Inc. to KinderCare Learning Centers, Inc., a publicly traded corporation. His earlier career included various senior management roles within the medical equipment industry, where he was primarily responsible for marketing, sales, business development, and strategic planning.

Kevin holds a Bachelor of Arts degree from Bloomsburg University of Pennsylvania.

Professionally, he remains actively involved with the Distance Education Accrediting Commission (DEAC), having served as Vice Chairman of the Business Standards Committee and as Chairman of the International Marketing Workshop for the Distance Education and Training Council (DETC) in 2000. He is also a member of the Mid-Atlantic Association of Career Schools and the Coalition for Student Opportunity and Success. Locally, Kevin contributes his expertise to his community as a member of the finance committee at St. Thomas More Church and has served as fundraising chairman during his tenure on the church’s school board.

Valerie L. Behrle

Director of Education

Valerie joined DLS as the Director of Education in 2001. Prior to joining, she worked as a teacher, tutor, and reading specialist with students in various educational settings. With over 30 years of experience, she has devoted her career to assisting students to increase their skill set through site-based and distance education.  As the Director of Education, she oversees program research, educational policies, and branded marketing strategies related to educational offerings along with the internal and external faculty. Valerie holds a Master’s Degree in Education and a Bachelor of Science degree in Elementary Education.

Philanthropically, Valerie supports Mercy School For Special Learning whose mission is to provide all children and young adults with special needs the best opportunity to reach their utmost potential, both academically and in life, and Cay Galgon Life House whose mission is to provide shelter for homeless pregnant women and their newborns and offer them counseling and education opportunities leading to lives of self-reliance. This charity work reflects some of her core values, which are rooted in supporting community, education, and collaboration to make the world a better place.

Donnita Fisher

Accounting and Finance Manager

Donnita is the Accounting/Finance Manager and joins DLS with over 25 years of experience. A graduate of Franklin University with a Bachelor’s degree in Business Administration with a concentration in Accounting and a Minor in Finance, her professional experience and educational background enables her to coordinate the financial needs and human resources development at Direct Learning Systems, Inc. She is a member of the National Association of Certified Accounting Paraprofessionals (NACAP), Pennsylvania Institute of Certified Public Accountants (PICPA), and the National Association of Tax Professionals (NATP).  In addition to being certified in desktop QuickBooks and QuickBooks online, she is also a certified public notary. Outside of work, Donnita spends time with her cats.

Stacy Feifel

Director of Academic Programs

Stacy has been with Direct Learning Systems since 2007 in various administrative and educational capacities. She holds a Bachelor of Science Degree in Telecommunications from Kutztown University and a Masters’ Degree in Education with a specialization in Instructional Design and Technology from the American College of Education. Her responsibilities include assisting the Director of Education, leading the educational and development team to construct and revise various educational material for the school, and working with the school’s administration to ensure that educational programs meet accreditation standards. She is also the administrator of the school’s online learning management system. Stacy also provides educational assistance to students with a special concentration on our veteran, military, and military spouse population.  In her free time, Stacy enjoys reading, traveling, and spending time with family.

Anthony Germani

Manager of Operations | Admissions

Anthony is a Penn State graduate where he majored in Education. Professionally, he has worked in both education in sales. At Direct Learning Systems, Inc., he collaborates with marketing and student service teams to improve prospective student communications. As an Admissions Advisor, he offers guidance and assistance regarding course offerings, career paths, military benefits, payment plan options, and the enrollment process. Anthony also answers questions about the school, accreditation, and certification to help potential students decide whether the school is a good fit for them. Outside of work, Anthony enjoys spending time with his family and enjoys playing/watching sports (especially basketball and golf).

Jacque Irizarry

Marketing | Business Development

Jacque holds a B. A. in Graphics and Media Arts from Southern New Hampshire University. Since joining Direct Learning Systems in 2015, she has developed a comprehensive understanding of the education industry and its transformative impact on students and communities. Over the years, Jacque has worked and contributed across multiple departments including Student Services, IT, Graphic and Web Design, and Management – leveraging the power of education to enhance student support and operational effectiveness.

In her current role, Marketing and Business Development, Jacque collaborates with internal team members to oversee brand messaging, communications, and strategic initiatives. She also works closely with external partners and organizations to develop and implement business improvement that supports sustainable, long-term growth. An advocate for lifelong learning and personal development, Jacque actively seeks opportunities to empower students, colleagues, and community members by honoring their unique skills, interests, and backgrounds.

Outside of work, Jacque is a dedicated volunteer and active community member. She uses her passion for art and writing to inspire and support others. She enjoys basketball, traveling, photography, painting, and exploring other forms of creative expression.

Staff

Madeline Erk

Brand Associate | Content Writer | Student Services Representative

Madeline graduated from Liberty University with a major in Strategic Communication and minors in Graphic Design and Business. She was a member of PRSSA while in college. Madeline interned full-time at Clear Channel Airports as a Marketing & Creative Intern in the summer of 2022. At Direct Learning Systems, Inc., her role involves writing and editing content as well as assisting students. On the weekends, Madeline enjoys volunteering in children’s ministry, hiking, and spending time with family.

James McCloskey

Admissions Advisor | Student Services Representative

James brings his experience in management, communications, and sales to the DLS team. After studying Communications & New Media at Coastal Carolina University, James started his career in an industry he’s passionate about: pro-golf management. James served as a leader at five country clubs in four different states, gaining a vast knowledge of excellent customer experience, sales, management structures and team building skills. In 2020, he left the golf industry to work in the mortgage industry. As a loan officer at AmRes Mortgage Company, James worked with insurance companies, banks, and title companies to ensure mortgages were taken care of. In his role at DLS, he manages day-to-day prospect relations, collaborates with marketing to enhance long-term strategy & communications, and drives the optimization of the admissions department.

Shannon Jacobs

Social Media & Advertising Manager | Student Services Representative

Shannon is a 2021 graduate of Kutztown University with a bachelor’s in Social Media Theory & Strategy with a minor in communication studies. She also earned an associates in graphic design from Lehigh Carbon Community College (LCCC). Shannon’s role in her internship at WebFX in Harrisburg was a social media specialist – account manager. There she managed multiple client accounts, created content designs, brand awareness, content calendars, and social media strategies. In Shannon’s free time, she enjoys the gym, listening to music, painting, and spending time with friends.

Tammy Kromer

Mail Room Manager | Student Services Representative

Tammy has over 20 years of experience in customer service and began at Direct Learning Systems in the fall of 2001.  As a seasoned Student Service Representative, Tammy serves as a mentor to the staff.  Her responsibilities include processing student enrollments, exams, payments, assignments, and graduation documents.  She also assures each student has the appropriate course resources. Tammy assists in various duties including finances. Outside of work she enjoys playing games, knitting, and spending time with her family.

Denise Di Bernard

Digital Production & Print Specialist

Denise studied Elementary Education at West Chester University and later pursued an Associate’s degree in Graphic Design at Delaware County Community College. She has many years of experience in print and design. At DLS, her duties include printing student learning materials, maintaining warehouse inventory, shipping and receiving. Denise enjoys cooking, craft beer, kayaking, biking, running, and gardening. She also volunteers as a trail steward with the National Park Service.

Morgan Laney

Graphic + Web Designer

Morgan is a Marshall University graduate where she majored in Fine Arts with an emphasis in Graphic Design. At BCI, her responsibilities include graphic + web design and assisting our Marketing Department with design assets. Outside of work, Morgan enjoys spending time with her family, including her two Boston Terriers, going to the movies (especially the drive-in) and painting.

Adjunct Faculty

Jeffrey Hauck, Paralegal Adjust Faculty, Blackstone Career Institute

Jeffrey Hauck

MSc, MOS, JD, Ph.D (ABD)
Paralegal Adjunct Faculty

Mr. Hauck holds a Bachelor of Arts Degree (BA) in Criminal Justice from DeSales University, a Master of Science degree (MSc) in Criminal Justice from Purdue University Global, a Master of Operational Studies (MOS) from the U.S. Army Command and General Staff College, a Doctor of Jurisprudence Degree (JD) from Widener University School of Law where he graduated from the Law and Government Institute with a concentration in Constitutional and Administrative Law, and is All But Dissertation (ABD) status in a current research Ph.D program in Criminology. Mr. Hauck is a retired Municipal Police Supervisor and retired Licensed Private Detective. In addition to his position as Chief Operations Officer for Hauck Strategic Consulting (HSC), Mr. Hauck is a Field Grade Officer in the U.S. Army. Through HSC Mr. Hauck has consulted with hundreds of clients providing competent paralegal/legal-assistant services either by working with contracted counsel or in-house counsel necessary to the achievement of their individual planned success. Mr. Hauck understands that the law affects nearly every decision and action businesses and individuals make on a daily basis. As such he knows that a skilled paralegal professional can make the difference between success and failure in the legal and/or corporate environment.

Jill Noonan, Legal Nurse Consultant Adjunct Faculty, Blackstone Career Institute

Jill Noonan

Legal Nurse Consultant Adjunct Faculty

I became an RN in 1975 after graduating from a diploma Nursing Program. I worked in the ICU and/or ER until 1989 when I received my Juris Doctorate degree. After passing the California Bar Examination in 1990, I practiced Medical Malpractice defense law until 2005. I managed all aspects of a case from start to finish (discovery, pre-trial motions, expert witnesses, depositions, alternative dispute resolution and trial). I also served as a Small Claims Court Judge Pro Tem. I developed a passion for organ donation and worked for Donor Network West, an Organ Procurement Organization in Northern California from 2005-2018 where I used my nursing and legal skills to facilitate the organ donation process. I was an adjunct professor in a hybrid BSN to MSN program where I taught Healthcare Law and Ethics for 4 years and have been the Subject Matter Expert and Adjunct Faculty for Medical Law and Ethics and Legal Nurse Consulting Principles and Practices for an online LNC program since 2019.

Laura Zagnoni, Pharmacy Technician Adjunct Facility, Blackstone Career Institute

Laura Zagnoni

Pharmacy Technician Adjunct Faculty

Laura graduated with both her Bachelor of Science and Doctor of Pharmacy from the University of Arizona. Over her career in Pharmacy, she has experience in a variety of roles in several different clinical practice settings. Although most of her experience has been as a pharmacist, Laura was a Pharmacy technician and a Pharmacy intern before becoming a pharmacist, working in a retail pharmacy, as well as the inpatient and outpatient pharmacy of a large community hospital. As a pharmacist, she has worked in a dispensing role in Community Retail, Inpatient, and Outpatient Hospital pharmacies, as well as in a consultant role at Maricopa Medical Center, a large, teaching, county hospital in the Phoenix area. While there, she was an integral member of the clinical teams on the Burn Unit, the Medical and Neonatal Intensive Care Units and covered clinical consultations throughout the rest of the hospital. Additionally, she was also a clinical practice instructor for Pharm.D. students electing a Clinical Pharmacokinetics Rotation in their final year of school. Laura left Maricopa Medical Center to accept an adjunct faculty position at the College of Pharmacy at Midwestern University in Glendale, AZ where she taught Clinical Pharmacokinetics and the Infectious Disease section of the Integrated Pharmacy Practice course. While in this position, she also served as a student liaison and valued advisor. For the last 18 years, Laura worked in a medical position with the Pharmaceutical Industry. She worked as a Medical Science Liaison for Bristol-Myers Squibb in both their Infectious Disease and Cardiovascular divisions. In this role, she educated physicians, nurses, and pharmacists on the company’s medications in venues ranging from one-on-one meetings in an office to presentations at large meetings and clinical congresses. In her retirement, Laura enjoys learning about wine, traveling and is an active volunteer with the Maricopa Medical Reserve Corps.

Kara Silvers, CPC, CPC-I, Medical Billing and Coding Adjunct Faculty, Blackstone Career Institute

Kara Silvers

CPC, CPC-I
Medical Billing and Coding Adjunct Faculty

Kara Silvers has a Bachelor’s and Master’s from Auburn University and another Master’s degree from Western Governor’s University. She currently works as an instructor at a couple of other online colleges teaching Medical Billing and Coding courses. She is CPC, CPB and CPC-I certified through the AAPC and CCMA certified through NHA. She calls Auburn, Alabama home and in her spare time enjoys shopping, going to Auburn University Athletics events, as well as spending time with her fur puppies, London and Winston.

Colette Jesikiewicz, CDA. EFDA. FADAA, Dental Office Adjunct Faculty, Blackstone Career Institute

Colette Jesikiewicz

CDPMA, FADAA
Dental Office Adjunct Faculty

Colette Jesikiewicz joined our Blackstone team in 2020. She is a graduate of the Expanded Function Dental Assisting program at Luzerne County Community College, Nanticoke, PA. Mrs. Jesikiewicz received her national accreditation as a Certified Dental Practice Management Administrator from the Dental Assisting National Board and her Fellowship in Dental Business Management from the American Dental Assistants Association. In 2021 she was named Education Chair for the Pennsylvania Dental Assistants Association. Her experience in the dental profession includes chairside dental assisting, dental receptionist, and dental office manager, as well as an administrative assistant at a dental hygiene/dental assisting school and an administrative service coordinator of a dental program for a non-profit. She currently holds the position of Front Desk Assistant at Affordable Dentures and Implants in Wilkes-Barre.  Colette looks forward to guiding students through their training in our Dental Office Assistant program.

Michael Hoffman, Early Childhood Special Education Teacher, Child Care Provider Adjunct Faculty, Blackstone Career Institute

Michael Hoffman

Early Childhood Special Education Teacher
Child Care Provider Adjunct Faculty

My name is Michael Hoffman and I have been working in the profession of Early Childhood Education for over 27 years. I am a graduate from East Stroudsburg University where I obtained a Bachelor of Science Degree in Early Childhood Education Administration.  Before attending ESU I was awarded an Associate’s Degree in Early Childhood Education from Northampton Community College.  I have also earned the Pennsylvania’s Directors Credential and School Age Professional Diplomas from Northampton Community College. Over my 27 years in the profession, I have held various classroom positions as well as having directed multiple high quality early learning programs. When I am not working, I enjoy spending time with my family and volunteering as a youth baseball and football coach. I believe every child is exceptional in terms of life experience, developmental readiness and cultural background. The partnership between family and the learning program is necessary to the development of young children.

Audrey Kirchner, CHDS, Medical Transcription Adjunct Faculty, Blackstone Career Institute

Audrey Kirchner

CHDS
Medical Transcription Adjunct Faculty

Audrey Kirchner, CHDS, has been involved in the field of medical transcription since the early 1970s. She has worked full-time as an MT/editor for a transcription service in Colorado for the past 10 years, serving multiple clinics and hospitals for many cities in the U.S. across all specialties while maintaining an accuracy rate of 99% or higher. She also owned a robust MTSO for over 25 years and mentored hundreds of independent contractors of all expertise levels. Audrey became an MT instructor in 2012 and has worked for several online schools as well as a local community college. She is also a freelance writer, writing many MT articles on a platform called Hubpages, as well as having written many articles for Plexus Magazine for AHDI. She won the Educator of the Year award in 2014 as well as Excellence in Credentialing award. Audrey enjoys photography, sports, gardening, gourmet cooking and playing piano, cohabitating with her beloved malamutes, and enjoying the company of her grandchildren and husband.

Laura Switkowski, Licensed Veterinary Technician, Veterinary Adjunct Faculty, Blackstone Career Institute

Laura Switkowski

Licensed Veterinary Technician
Veterinary Adjunct Faculty

Laura graduated from Macomb Community College’s Veterinary Technician Program and became a Licensed Veterinary Technician in 2008. She earned her Bachelor’s Degree in Applied Science from Sienna Heights University in 2012. After graduating, Laura worked in a small animal hospital for several years. She has previously taught Clinical Pathology at Wayne State University’s Veterinary Technician Program in 2011. She is currently the Head Veterinary Technician at an Ophthalmology Veterinary Hospital in Rochester, Michigan since 2011. Laura has a great interest in anesthesia and pain management.

Samantha Upton,B.S in Nursing, PA Registered Nurse, Staff RN, Bryn Mawr Hospital, Medical Office Assistant Adjunct Faculty, Blackstone Career Institute

Samantha Upton

B.S. in Nursing, PA Registered Nurse
Staff RN, Bryn Mawr Hospital
Veterinary Adjunct Faculty

Samantha received her Bachelor of Science in Nursing from the University of Delaware in 2015 and her Master of Science in Nursing from Drexel University in 2021. Samantha has been working in healthcare for nearly a decade in various roles including nursing assistant, registered nurse, nurse practitioner, and most recently nurse educator. Samantha holds certifications in medical-surgical nursing and bariatric nursing. She is also a member of the American Nurses Association, Pennsylvania State Nursing Association, American Academy of Nurse Practitioners, and Sigma Theta Tau International Honor Society.

Raul Pernites, CTRS CDP, Home Health Aide Adjunct Faculty, Blackstone Career Institute

Raul Pernites

CTRS CDP
Home Health Aide Adjunct Faculty

Raul received his Bachelor of Science in Recreation and Leisure Services from Radford University in 1993. He has been a Certified Therapeutic Recreational Specialist for over 25 years and is also a Certified Dementia Practitioner. He is currently the Activity Coordinator and Dementia Care Instructor on the Memory Care Unit at Our Lady of Perpetual Help in Virginia Beach, VA. He enjoys surfing and is the Director of Operations for Life Rolls On – They Will Surf Again Virginia Beach.

To learn more about Blackstone Career Institute, please visit our FAQ page! Please feel free to call a Blackstone Advisor directly at 800-826-9228 to jumpstart your education through our online  programs!