Medical Office Assistant. NHA Aligned Curriculum. Get CMAA Certified. Male Medical Office sitting at desk smiling at camera
Medical Office Assistant. NHA Aligned Curriculum. Get CMAA Certified. Male Medical Office sitting at desk smiling at camera



High School Diploma or GED/ High school equivalent

Completion Time

Completion Time

The average student completes in 4-12 months

Average Salary

Average Salary

According to Occupational Outlook Handbook, the median salary is $42,000



Certified Medical Administrative Assistant (CMAA) through the National Healthcareer Association (NHA)®


What you will do

Medical office assistants are critical in keeping healthcare offices running smoothly and play an important role in the patient experience.

Medical office assistants make a difference every day. Administrative responsibilities vary by setting, but may include:

  • Reviewing and answering practice correspondence
  • Answering calls and scheduling appointments
  • Greeting patients and updating electronic medical records
  • Updating and maintaining patient and other practice-specific information
  • Coordinating operation reports such as time and attendance
  • Planning and coordinating hospital transfers and lab tests
  • Operating office software and equipment


Medical Office Assistant program includes interactivity features to help you stay engaged and retain the knowledge learned. Our curriculum covers the fundamentals of medical terminology, the duties of the medical office assistant, the role of the medical office assistant in providing patient care, professional development, medical ethics, and finding a job in healthcare. To enhance your knowledge and skills we also include prep materials for CMAA certification.

Plus, once you complete your coursework, Blackstone covers the registration cost to sit for the Certified Medical Administrative Assistant (CMAA), sponsored by the NHA (National Healthcareer Association)®. Certification will help you meet employer requirements, access better career opportunities, and maximize earning potential.

Program outcomes

  • Define and explain different learning styles and learning strategies
  • Identify the parts of a computer and explain how technology is used in the office
  • Identify common word elements in medical terms
  • Identify common medical terms related to the organization of the body and the various body systems
  • Analyze medical terms to determine their meaning
  • Identify the parts of speech, the parts of sentences, and sentence type
  • Demonstrate correct English usage by choosing the correct part of speech in a sentence
  • Evaluate written communications to identify problems and suggest solutions
  • Describe the duties of a medical office assistant
  • Identify the correct way to schedule appointments, interact with patients over the telephone, interact with patients in the reception area, register patients, file documents and records, and process mail in the medical office
  • Identify common health insurance systems used in the medical office
  • Explain the difference between a healthcare record and a medical report
  • Describe the medical office assistant’s role in managing prescriptions and prescription drugs
  • Evaluate resumes and cover letters to identify problems and offer solutions
  • Consider ways to proactively search for work as a healthcare professional

what you will make

The expansion of the health services industry from technological advances in medicine and a growing and aging population creates an increasing need for those who want to work as a medical office assistant. According to the U.S. Department of Labor, the number of medical office assistants employed in the United States is expected to grow primarily due to the growth of the healthcare industry.

According to Occupational Outlook Handbook, the median salary is $42,000




BCI is committed to providing quality, relevant and affordable distance education programs that focus on the knowledge and skills needed for entry-level careers, professional development or personal goals.

Why choose blackstone? Accredited programs, leads to certification and payment plan options to start your futurev


Choosing a school that is accredited is crucial.  Accreditation is the primary way that students, families, the public, and government officials know that an institution provides quality education, student support, and fiscal integrity.

What Accreditation Means for You

By attending an accredited school:

    • You are assured a quality education and institutional accountability.
    • Your credential will be recognized by employers, professional certificate organizations, and other higher learning institutions.
    • You can access tuition/funding benefits, including Military benefits.  

Regional and National Accreditation

Blackstone Career Institute is regionally accredited by the Middle States Commission on Secondary Schools (MSA) and nationally accredited by Distance Education Accrediting Commission (DEAC). MSA and DEAC are recognized members of the Council for Higher Education Accreditation (CHEA.) Blackstone Career Institute has proudly maintained accreditation since 2005.



Blackstone Career Institute makes it easy for you to receive a quality education at an affordable price point. Everything you need to complete your Online Medical Office Assistant Program with Blackstone Career Institute is included in your tuition. Choose the payment plan that best fits your needs and learn how to become a Medical Office Assistant today!


$ 2,493 One time payment
  • Fastest completion time
  • Access to all lessons
  • Total $2,493

Full Payment Plan total costs includes $2,343 Tuition and $150 Registration Fee.


$ 133 Month
  • Most popular plan
  • $99 Down, 18 payments of $133
  • Total $2,493

18 Month Autopay Plan requires a Down Payment of $99 with 18 monthly payments of $133 Total cost includes $2,343 Tuition,, $150 Registration Fee, and $0 Finance Fee.


$ 99 Month
  • Lowest monthly payments
  • $99 Down, 24 payments of $99, final payment $18
  • Total $2,493

24 Month Autopay Plan requires a Down Payment of $99 with 24 monthly payments of $99, final payment of $18. Total cost includes $2,343 Tuition, $150 Registration Fee, and $0 Finance Fee.

Refund Policy

At Blackstone, our student service team focuses on student satisfaction. However, if you choose not to continue your studies we offer a refund policy. Cancellations within the first 5 days of enrollment receive a full refund. After the first 5 days your refund amount is based on tuition collected, lessons completed and enrollment date. Learn more about our refund policy.

Military Benefits. Up to $4,000 is available to fund your education with MyCAA! You can focus on supporting your family, no matter where life takes you. Learn about online career training at no cost to you.
Military Benefits. Up to $4,000 is available to fund your education with MyCAA! You can focus on supporting your family, no matter where life takes you. Learn about online career training at no cost to you.

Blackstone participates with the Military Spouse Career Advancement Accounts Program (MyCAA) provides military spouses with an incredible opportunity to pursue licenses, certificates, and certifications necessary for gainful employment in high-demand, high-growth portable career fields.


Meet Your Instructor

Samantha Upton, Medical Office Assistant Consultant

B.S. in Nursing, PA Registered Nurse

Staff RN, Bryn Mawr Hospital

Samantha received her Bachelor of Science in Nursing from the University of Delaware in 2015 and her Master of Science in Nursing from Drexel University in 2021. Samantha has been working in healthcare for nearly a decade in various roles including nursing assistant, registered nurse, nurse practitioner, and most recently nurse educator. Samantha holds certifications in medical-surgical nursing and bariatric nursing. She is also a member of the American Nurses Association, Pennsylvania State Nursing Association, American Academy of Nurse Practitioners, and Sigma Theta Tau International Honor Society.

Course Materials included

Blackstone’s Medical Office Assistant includes resources from publishers – Elsevier and VitalSource platforms all accessed through your Online Student account. Additionally, you will receive customized study guides directing you through all of your coursework.

Stedman's Online Logo

This online reference is yours for a full year! You will have access to more than 56,000 terms and definitions, more than 42,000 audio pronunciations, anatomical videos, and over 5,600 images.

Interactive learning with real life scenarios focused on the knowledge and skills needed to handle front office medical administrative duties.

  • CMAA Online Study Guide
  • Practice Exams

CMAA Exam Voucher

$203.00 Value


You’ll support patients and other health professionals in medical settings, performing administrative tasks. In other words, you’ll play a vital role in keeping healthcare facilities running smoothly. You’ll be greeting and scheduling patients, managing medical records, and processing health insurance payments.

With a career as a certified medical office assistant, your salary will allow you to earn income with job security and plenty of upward mobility. Salaries vary by employer, location, and experience, but according to the Bureau of Labor Statistics, on average medical office assistants earn $42,000 per year. The bottom and top ten percent earn nearly $33,500 to more than $56,480 respectively. And, considering the nature of the industry, medical office assistant jobs often include healthcare benefits.

Healthcare is one of the fastest growing industries and employment opportunities are abundant. The Bureau of Labor Statistics estimates that the demand for medical office assistants will increase 18% over the next 10 years.
Most states don’t require medical office assistant certification. However, the U.S. Bureau of Labor Statistics reports that employers prefer to hire certified medical assistants. Certification gives you a competitive advantage and maximizes your earning potential.