3 Things to Remember in Customer Service as a Pharmacy Technician Customer service is a vital tool in any career field, because it ensures customers are being treated with respect and their needs are met. Employers seek out individuals with this skill set to add to their team. Proper customer service goes a long way…
14 Ways to Increase Your Earning Potential Whether you’re in a career field you enjoy or are looking for a fresh start, it’s always important to take time to reflect and review where you are at and where you want to be. There are many ways to assess and decide what is best for you…
22 Pharmacy Terms Every Technician Should Know Careers as a Pharmacy Technician are on the rise, especially with the coronavirus and the recent distribution of Covid vaccines. Many pharmacies are looking for individuals who will be able to perform the necessary daily tasks such as dosage calculations and measurement conversions while understanding ethical practices and…
Childcare Facilities and the Continued Impact of COVID on Workers, Parents, and Children The COVID-19 pandemic has brought much needed attention to the vitality of child care and childcare facilities in the United States. As the world’s largest economy, the United States is behind other countries in their investment in child care and early education.…
Four Keys to Successful Dental Scheduling In order to have effective, productive, and smooth-running dental scheduling, the dental office assistant needs to have a basic knowledge of dental terminology and procedures. Clear communication between the office assistant, dentist, staff, and patient is critical. Time must be allotted for proper infection control as well as consideration…
Four Types of Diagnostic Codes and How to Transcribe Them What It Is This discussion is regarding ICD-10 codes taken from the 10th revision of the International Statistical Classification of Diseases and Related Health Problems, a medical classification list by the World Health Organization. International Classification of Diseases (ICD) codes are found on patient paperwork,…
How to Treat Lens Luxation in Dogs and Cats Written by: Laura Switkowski, Licensed Veterinary Technician What is Lens Luxation? A lens luxation is a condition in a pet where the lens inside of the eye is dislocated from the normal position it should be in. How does this happen? The lens is held in…
Administrative Law and the Paralegal’s Role During the time of the pandemic, we have become familiar with our federal health agencies, the Food and Drug Administrative (FDA), and the Center for Disease Control (CDC). When we take off our shoes at airports, we are adhering to rules issued by the Transportation Security Administration (TSA). These…
Standout to Employers with NALA Digital Badges Building a strong resume is an important component for impressing an employer and landing the a job you are seeking. And now it’s even easier to showcase your achievements digitally so employers can readily see what accomplishments you’ve made that set you apart from other candidates. By taking…
Understanding Dictation as a Medical Transcriptionist What to Keep in Mind with ESL dictators: English as a second language (ESL) physicians or dictators with their foreign accents can be a challenge to medical transcriptionist/healthcare documentation specialists (MTs/HDSs) as well as other medical language experts. Keep in mind, however, that the ESL physician or dictator often…
